THE POSSIBILITIES, MADE PRACTICAL
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THE USE CASE LIBRARY
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536 use cases to explore
IDEAS FOR YOUR NEXT CHAPTERPersonnel consultations for employees
AI answers typical questions about HR procedures, documents and onboarding based on available internal materials. Helps you understand the procedure and find the required section or regulatory source. The employee receives an explanation for further treatment or registration; calculations and decisions affecting labor rights require verification by an authorized service.
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- AI capability
- Knowledge retrieval · Workflow execution
- Input data
- Text & messages · Documents & scans
- Output
- Answer or recommendation
Career and scientific advice
AI helps employees navigate career opportunities, academic materials, and onboarding procedures. Based on the questions and available documents, explanations, collections of materials, and options for further steps can be prepared; personnel decisions remain with the individual.
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- AI capability
- Reasoning & analysis
- Input data
- Text & messages
- Output
- Answer or recommendation
Qualify the client and accompany consultations
The assistant finds out the client's need, makes an appointment and sends personal reminders. Additionally, the process may include transcribing the sessions that took place and preparing materials based on their minutes. The result is completed organizational actions and processed consultation materials, without assumptions about independent provision of professional services.
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- AI capability
- Content generation · Speech processing · Workflow execution
- Input data
- Text & messages · Audio & speech · Structured & accounting data
- Output
- System action · Content
Qualify requests and fill out sales cards
The assistant responds to the initial request, clarifies the need and collects the information necessary to evaluate the application. He records the results of the dialogue in a client or transaction card and transfers suitable requests to the manager. The result is a registered and qualified lead, not just a consultative response. The collected parameters and context of the request are sent to the manager.
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- AI capability
- Content generation · Knowledge retrieval · Reasoning & analysis · Recommendations & personalization · Speech processing · Workflow execution
- Input data
- Text & messages · Audio & speech · Structured & accounting data
- Output
- System action · Structured record
Qualify legal appeals
The assistant accepts the initial legal request and determines the nature of the request before talking with a specialist. Prequalification helps convey to the lawyer the client's already understood need. Independently resolving a legal issue or performing legally significant actions does not follow from this scenario. So the specialist begins the conversation with a predetermined subject of address.
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- AI capability
- Reasoning & analysis · Workflow execution
- Input data
- Text & messages
- Output
- Structured record · Assessment or feedback
Classify documents and identify entities
The system determines the document type and extracts the entities contained in it. Structured results are used in conjunction with a language model that can generate free response from available materials. The main result is the parsed content of the document, without necessarily starting the approval route or changing the account.
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- AI capability
- Document processing · Knowledge retrieval
- Input data
- Documents & scans
- Output
- Structured record · Answer or recommendation
Classify and route incoming documents
The system determines the category of the received letter or document, recognizes the necessary information and transfers the material to the document flow or to the required department. The result is a classified and directed document. This differs from simple recognition of details because it involves selecting a further processing path. The category of the document determines the further direction of its processing.
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- AI capability
- Content generation · Document processing · Knowledge retrieval · Workflow execution
- Input data
- Documents & scans · Text & messages
- Output
- System action · Structured record
Comments for public speaking
AI drafts comments for public communications based on the organization's materials and a given speech pattern. Helps prepare first-person text with consistent content and style. Before submission to publication, an authorized person verifies the facts, the position of the organization and the admissibility of statements on behalf of a specific representative.
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- AI capability
- Content generation
- Input data
- Documents & scans · Text & messages
- Output
- Content
Specialized Knowledge Consulting
AI searches for information in prepared topical materials and formulates an answer to the user’s question. Helps you understand specialized rules and concepts without independently viewing the entire collection of documents. When working with sensitive topics, the result requires verification by a specialist, and the absence of information in the database should not be replaced by a confident assumption.
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- AI capability
- Knowledge retrieval · Recommendations & personalization
- Input data
- Text & messages · Documents & scans
- Output
- Answer or recommendation
Product consultations
AI answers questions about the properties, applications and differences of products using catalog information and prepared materials. Helps to understand compatibility and conditions of use, without replacing specialized expertise where it is needed. The result is meaningful advice that can be provided to the buyer or used in the work of the seller.
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- AI capability
- Knowledge retrieval
- Input data
- Text & messages · Documents & scans
- Output
- Answer or recommendation
Content for search answers
AI and related editorial processes help produce explanatory content and structure pages so that information is easier to find and use in search responses. The result is topical content and organized information about the offer. Such preparation does not guarantee citation or place in the search results, and the relevance of the published information requires support.
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- AI capability
- Content generation · Workflow execution
- Input data
- Text & messages · Documents & scans
- Output
- Content
Content and control of the establishment's work
AI is used in several areas of the establishment: creating content, monitoring staff activity, checking the appearance of dishes and preparing marketing analytics. It's a collection of separate functions with different results, rather than a single universal assistant. For each review and publication, it is necessary to define the source data, quality criteria and the responsible person.
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- AI capability
- Content generation · Perception & recognition · Reasoning & analysis
- Input data
- Task-dependent data
- Output
- Content · Assessment or feedback · Report or summary
These are potential applications, not implementation results. Industry categories are a starting point; suitability depends on your process, data and constraints.
FROM POSSIBILITY TO PRACTICE